Support

We can help with TubeFantastic.

For help with books, QR codes, orders, subscriptions, video links, or Big Screen Mode, email us and include the details that match your question.

QR code or video link

Send the pack name, book number, page or slot number, and what happened when you scanned it.

Include the order email address and the pack or book you purchased. Do not send payment card details.

Tell us what device opened the TV page and what device was used as the remote.

Share the video title or QR location and why it should be reviewed.